Frequently Asked Questions

Everything you need to know about your skate gear and orders.

How long does shipping take for complete skateboards?

Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-7 business days depending on your location.

Do you ship Braille products internationally?

Yes, we ship our skateboards, wheels, and apparel worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.

What is your return policy for skate decks?

We accept returns on unused and un-skated items within 30 days of purchase. Once a deck has been gripped or skated, it is no longer eligible for a return.

Are Braille Skateboarding decks suitable for beginners?

Absolutely! Our decks are designed for all skill levels, from those learning their first ollie to advanced riders hitting handrails.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification with a tracking number to monitor its progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Shop Pay.